Shopify is easy to start and hard to run. We design new stores, fix the ones that are fighting you, and stay on as your partner to keep them running. Every store is handed back so you can edit it yourself.
Most store problems aren't where they look like they are. Here's what we usually find.
Usually: An app conflict, or a payment, shipping or tax setting that changed.
We fix it: On a copy of your theme, find the cause, then test real orders start to finish.
Usually: Oversized images, too many apps adding scripts, and leftover code.
We fix it: Measure first, remove dead code, compress images and hold back scripts that can wait.
Usually: Sections were hard-coded instead of built as editable blocks.
We fix it: Rebuild them as blocks you can edit in the theme editor, then walk you through them.
Usually: Removed apps often leave their code behind.
We fix it: Restore a working copy of your theme first, then clean out the leftover code properly.
Usually: Collections grew without a plan, and the menu and filters don't fit your catalog.
We fix it: Restructure collections, tags, navigation and filters, and link related products.
Usually: Product pages in the wrong order, missing trust signals, or an extra step on mobile.
We fix it: We review the store and give you a prioritized list of what to fix first.
New stores and rebuilds, designed around how your customers actually buy. Right for a first launch, a move from Wix, Squarespace or Etsy, or a catalog that's outgrown its setup.
App conflicts, checkout and payment errors, theme bugs, mobile display, slow pages, 404s and broken shipping or tax rules. No ticket queue, no offshore handoff.
New products, seasonal pricing, reorganized collections, image swaps and rewritten descriptions, done on a schedule so you don't have to.
Sections built as named blocks in the theme editor, every customization documented, and a walkthrough of what you can change yourself.
Start a Shopify project → · See our full website design service →
Sometimes the fix is a better Shopify store. Sometimes it's admitting Shopify is the wrong tool.
Plenty of products and traffic, but hard-to-use navigation, collections that grew one item at a time, and a weak mobile layout.
We kept Shopify and built the store around the catalog.
Wedding and memorial flowers preserved into custom pieces. Every order is configured (shape, size, color, frame, mat, stand), and walk-in drop-offs pay a deposit with the balance due at pickup. Shopify couldn't do it without apps fighting each other.
The right answer was moving off Shopify.
Shopify handles hosting and security patches. We handle everything else: app conflicts, theme edits, product updates and the urgent stuff.
Hands-on help for your store, every quarter
15 hours per batch · 48-hour turnaround · 3-month minimum
Hours reset every 3 months and don't roll over. Extra hours are $80/hr. Billed $499 upfront every 3 months; after the first 3 months, cancel with 30 days' notice.
Tick what your store needs this quarter and see how it adds up.
Typical times. Every store is different, and we'll tell you before anything goes over.
We're based in New Jersey, with many local clients in Passaic, Bergen and Morris Counties and across Northern New Jersey. We also work remotely with store owners across the US and overseas, using shared docs, recorded walkthroughs and 48-hour replies. Urgent breakage goes to the front, and work is often done overnight in your time zone.
Yes. We review your theme, apps and customizations before we change anything.
Setup is simple. Growth isn't: more products, more apps layered on top, and theme edits nobody planned.
Shopify suits stores with straightforward product options and managed payments and hosting. WordPress with WooCommerce suits configured orders, custom pricing and deposits. We build both, so we'll tell you honestly which fits.
We work with standard Shopify plans. Plus stores are better served by a dedicated Plus agency, but we're happy to point you in a useful direction.
Within 48 hours on care plan requests, usually sooner. Urgent issues like a checkout outage go straight to the front.
Yes, that's the goal. You get a walkthrough of the common edits. Some changes will still need a developer, and we're here for those.
Usually we customize a well-built existing theme. We only build a custom theme when there's a clear reason to.
Yes, as a separate service, including duplicate URLs and collection structure. See our SEO services.
Describe the problem. We'll tell you the likely cause, how we'd fix it, and whether we're the right fit.
We reply within the hour.